What is “by the bed”
leasing?
Each roommate is only responsible for the rent
on his/her bed. So, if one moves out, the remaining roommates are
not responsible for the exiting roommate’s rent.
When will I be assigned an apartment if
I am on the Wait List?
For residents with pre-selected roommates, one
week after the renewal period for existing residents
ends.
Do you offer Roommate
Matching?
Yes. Just fill out the Roommate Matching
form.
What happens if after I move in I don’t
like my roommate?
Should there be differences that simply cannot
be worked out, residents are able to transfer, dependent on
availability (a transfer fee may apply and the transferee will be
required to pay the rental rate for the new bed/room).
How do I pay my rent and when is it
due?
Rent is due the first
day of each month. You may mail or deposit your rent at the on-site
office. You may use check, money order, credit or debit
card.
Can I pay my rent
online?
Yes, with credit card or Auto Debit. For more
details, contact the office.
Do you allow
pets?
We do not accept pets.
Is there insurance coverage in the
event of a fire, theft or natural causes? Does my lease provide
coverage for my belongings?
Residents or guest’s personal property and
vehicles are not insured under the apartment lease agreement unless
due to management negligence. We strongly recommend that residents
purchase insurance against loss or damage due to fire, theft,
vandalism, rain, water, criminal negligent acts of others or any
other cause. Renter`s insurance is relatively inexpensive
(typically less than $20/month) and can often be secured through
your automobile insurance carrier (first check your parent’s
home-owner’s policy).
When do I get my security deposit
back?
Your security deposit is retained until after
move-out and may not be applied to your last month’s rent (see your
Lease Agreement for details). After you vacate, your deposit may be
applied to any outstanding rent, late fees, or for any costs
incurred to return the apartment to the original move-in condition,
less wear & tear. A deposit disposition will be mailed to you
within the required time frame specified by the state/county where
you reside. All correspondence will be mailed to the last known
address, so it is important that you inform us of your forwarding
address upon move-out.
What if I need Maintenance in my
bedroom or apartment?
Non-emergency service requests can be submitted
in any of the following ways: 1) stop by the office and our staff
will complete a service request form; 2) email your
maintenance request to the apartment community (please be as
specific as possible regarding the location and actual problem); 3)
submit an online maintenance request. Our goal is to respond to
work orders within 48 hours!
For emergency situations (water leaks, and
back-up’s, non-functioning AC/heat during weather extremes,
non-functioning refrigerators, electrical outages, gas leaks and
fire) we are available 24/7! During business hours, call the
community office – do NOT leave a message or send an email.
After-hour’s, call the community office and the prompts will lead
you to an operator that will page the appropriate property
personnel to respond to your situation.
